Inspectors from the CQC praised the care home in Ashton-under-Lyne, Tameside, Greater Manchester for its high standards of care and the positive improvements it has made in leadership and organisation.
Using its ‘traffic light’ rating system, CQC inspectors awarded Downshaw a green (Good) rating overall, and green lights across the board for providing a safe, effective, caring, responsive and well-led service.
Registered Manager, Kasia Kapalka, says: “We are delighted with the green rating and I would like to thank all of the team for their hard work and dedication.
“Our aim is to provide residents at Downshaw with the best-possible care, and so we are constantly looking at ways to build on the improvements we have already made.”
Phil Whitaker, Managing Director of MBi Social Care, says: “This is a terrific achievement by Kasia and all of the staff at Downshaw, who deserve praise for maintaining such high standards of care.
“The improvements we have made – and are continuing to make – to the fabric of Downshaw will enhance and complement the great care provided by Kasia and her team.”
The report says: “Staff were caring, understanding and patient in their attitudes towards people who used the service. Staff knew the people who used the service very well and were able to tell us about people's interests, preferences and the most effective way to support them.
“People using the service were happy with the care and support provided by the staff team. People told us they liked the food offered and were provided with a choice of meals.
“Care plans seen were person-centred and had been regularly reviewed. A range of activities were offered to people both on an individual basis or in groups.
“There were clear lines of accountability within the staff team that helped keep people safe. There were sufficient numbers of appropriately skilled and qualified staff deployed throughout the home.
“The management and leadership of the service had greatly improved since the last inspection of the service. New robust systems had been put in place to monitor the performance of staff, and the quality and safety of the service being provided.”
The 45-bed nursing home specialises in care for male residents living with a dementia or presenting challenging behaviours in their means of communication.
As a token of appreciation, staff members will be presented with gift vouchers at a special thank you party.
A full copy of the report can be found at: http://www.cqc.org.uk/location/1-2311919418